Which action is prohibited for a courtesy card holder?

A courtesy card holder is someone who is granted the privilege to engage in certain activities related to the funeral service but is often limited in scope. The prohibition against making funeral arrangements falls under the regulatory framework that seeks to ensure that only licensed professionals have the authority to handle Comprehensive funeral planning and operations.

Making funeral arrangements requires a deep understanding of legal, ethical, and logistical aspects of funeral services. This includes knowledge of state laws, pricing guidelines, and considerations for family needs and cultural practices. Allowing a courtesy card holder to undertake this role could lead to complications or miscommunication with the family, potentially impacting the quality and appropriateness of the service provided.

While there are actions that a courtesy card holder may be allowed to perform—such as answering questions or providing basic information—making funeral arrangements is a responsibility that must be reserved for licensed professionals who have the necessary training and oversight to ensure compliance with industry standards and regulations. This helps protect both the families being served and the integrity of the profession.